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Monday, May 18, 2020


City National Bank Is Open

Our lobbies are open and we’ve updated our hours. Click here to find branch hours for the location you’re searching for.

Our staff is continuing to follow CDC, state and municipality guidelines to minimize the exposure to COVID-19. Below are some the safeguards City National Bank is taking:

• Customer occupancy is limited to five (5) people:
    o Two (2) at the teller line
    o Two (2) waiting
    o One (1) in the loan department
• Customer overflow inside brick-and-mortar branches:
    o Customer may use drive-thru window
    o Customer may wait outside
    o Customer may wait in their car with call to cell phone when occupancy allows
• Social distancing - 6 feet recommendation
• Sneeze guards in place at teller desk
• Hand sanitizer in place for customer use
• Employee daily health screens
• Employee mask requirements
• Masks available for customers upon request (limited)
• Additional cleaning schedules
• Public restroom closed

Monday, May 4, 2020


Latest Updates:
• Our locations inside Walmart are open.
• The lobbies of our brick-and-mortar locations (stand-alone branches, which are not in various Walmart stores) are open by appointment only. To make an appointment, call 866-385-3444 or fill out our appointment form by clicking here.
• Drive-thru lanes, ATMs and customer service remain open. Find a branch, ATM or drive-thru by clicking here.
• Paycheck Protection Loans: CNB will continue taking PPP applications, however due to the overwhelming number of applications along with depleting federal funds, there is no guarantee that your application will be processed or submitted to the Small Business Administration (SBA). Click here to learn more.

As our staff continues to follow CDC guidelines, we ask customers to use safe social distancing practices when inside our branches to minimize the exposure to COVID-19.

Online, mobile and other banking services include:
Online banking to manage your accounts, transfer funds, monitor transactions and more.
• A free mobile banking app that can be downloaded for use on your smartphone or tablet.
Mobile deposit from the app so you can deposit paper checks from anywhere at any time.
• Paying bills with online bill pay.
• Using your debit or credit card for payments instead of cash.
ATMs so you can get cash if necessary and to complete other banking needs.
• Using a drive-thru at branches to promote social distancing.
Remote Deposit Capture for depositing business checks from your office.

For other banking needs or questions about services and steps being taken to protect you, call Customer Service at 866-385-3444.

Friday, April 3, 2020


Are you a business struggling to pay your employees during the COVID-19 crisis? Whether you are a City National Bank customer or not, we're ready to help you with the SBA's Paycheck Protection Program.

Are you a business struggling to pay your employees during the COVID-19 crisis? Whether you are a City National Bank customer or not, we're ready to help you with the SBA's Paycheck Protection Program. Click here to receive relief loan assistance.

Tuesday, March 31, 2020


Dear Valued Customer,

As you may be aware, the U.S Congress and President Trump just passed the CARES Act (Coronavirus Aid, Relief, and Economic Security Act) stimulus package to provide relief to businesses and employees during the coronavirus crisis. The SBA Disaster Loan Program within the bill is currently active and applicants can apply by clicking here. Applicants can apply for a loan and may receive a loan up to $2 million. The terms of the loan can be up to 10 years and the interest rate for profit businesses is 3.75% and the interest rate is 2.75% for all non-profits. Businesses with less than 500 employees are eligible.

The SBA Paycheck Protection Program, which allows applicants to apply for loan forgiveness under the CARES bill, will be administrated by depository institutions (banks and credit unions), however guidelines on implementation of the program from the SBA (the “U.S Small Business Administration”) at this time has not been released. City National Bank & Trust is a participating lender in the SBA program. As soon as the SBA provides guidance on the program, we will inform you how you can apply.

Wednesday, March 25, 2020


For deposits, we encourage customers to use electronic services, such as Mobile Remote Deposit Capture on CityNET or any of our deposit ATMs.

How to use mRDC:
1. Log into CityNET Online Banking via your desktop or mobile app
2. At the top of the page, click “Menu”
3. Select the “Transactions” tab and click “Deposit Check”
4. Select the account you’d like to transfer the check to, along with the amount.
5. Click on “Capture Image” and take a photo of the front and signed back of the check
6. Click “Submit Deposit”

Wednesday, March 25, 2020


The worldwide spread of the COVID-19 Coronavirus has prompted health officials to strongly advise us all to minimize our exposure to possible infection.

These advisories range from avoiding large gatherings to simple steps we can take to protect ourselves and others on a daily basis, such as how we go about our normal activities and how we meet our financial needs.

Important general health steps from the Centers for Disease Control include:
• Avoid public areas and large gatherings.
• Wash your hands frequently with soap and water for at least 20 seconds or use a hand sanitizer with at least 60% alcohol.
• Avoid touching your eyes, nose and mouth with unwashed hands.
• Cover your nose and mouth with a tissue when you cough or sneeze.
• Regularly clean and disinfect high-touch surfaces.
• Stay at home if you are ill and call your medical provider for advice about testing or treatment.
When it comes to meeting many of your money needs, your financial institution offers a variety of digital services through online and mobile banking. These steps can reduce your visits to a branch and the need to handle money or checks when out of your home.

Online, mobile and other banking services include:
Online banking to manage your accounts, transfer funds, monitor transactions and more.
• A free mobile banking app that can be downloaded for use on your smartphone or tablet.
Mobile deposit from the app so you can deposit paper checks from anywhere at any time.
• Paying bills with online bill pay.
• Using your debit or credit card for payments instead of cash.
ATMs so you can get cash if necessary and to complete other banking needs.
• Using a drive-thru at branches to promote social distancing.
Remote Deposit Capture for depositing business checks from your office.

For other banking needs or questions about services and steps being taken to protect you, visit our Coronavirus information page or call Customer Service at 866-385-3444.

The steps you take to protect yourself and others both at home and in public can minimize your exposure to COVID-19.

Monday, March 23, 2020


Dear Valued Customer,

Amidst the disruption and uncertainty related to the Coronavirus (COVID-19), please be assured that City National Bank & Trust is here and ready to support you and help meet your financial needs.

We want to encourage anyone impacted by COVID-19 to reach out to us so we can discuss how we might be of assistance. CNB is committed to serving you, your family, your business, and our community during this uncertain time.

City National Bank. More than banking, it’s family.

We're here for you. We have multiple resources for you to use while you're practicing social distancing.
CityNET Online Banking -- log in and feel free to send us a secure message with any of your questions by clicking "menu", then selecting the "messages" tab and selecting the "new conversation" button.
CityNET Mobile App with Mobile Check Deposit capability (consumer and business).
• CNB's vast ATM network with multiple deposit ATM locations near you. You can also use ATMs from our sister bank, FSNB.
Business Desktop Remote Deposit Capture
Business ACH Origination Services
IVR telephone banking -- use our automated telephone banking system to check your account balance. You can also address common customer issues such as overdraft protection, chargebacks, debit card disputes, procesing funds transfers from banks and more.
Apple Pay, Samsung Pay or Google Pay to avoid contact with credit/debit card machines during in store purchases.

Thank you for being a customer. It is our intent to remain transparent, monitoring the situation closely and evaluating additional measures to support our customers, employees and communities should the need arise.

Friday, March 20, 2020


The following branches are temporarily closed.

Attention customers: Our highest priority is to help you with all of your banking needs, while keeping your well-being in mind, along with our employees. As we navigate through the evolving impact of Coronavirus (COVID-19) in our communities, we are making temporary adjustments to our hours of operation and lobby access.

We ask that you continue to practice social distancing at our branches.

For a list of all branches, drive-thrus and ATMs, click here.

Click here to email us an appointment request and please include the address of the branch you would like to make an appointment for.

For all Coronavirus impact updates, continue to check back on this page.

Wednesday, March 18, 2020


Customers,

City National Bank continues to monitor COVID-19 developments. Out of respect for the current health crisis, we ask you to stay at least three (3) feet apart from our employees and fellow customers inside our branches. We are practicing Social Distancing during this pandemic.

We thank you in advance for your cooperation as we get through this challenging time.

Friday, March 13, 2020


To our valued customers,

At a time when ongoing concerns about the Coronavirus COVID-19 is dominating the news, I wanted to personally reach out and let you know that at City National Bank we are closely monitoring the guidance and latest reports from the World Health Organization and the Centers for Disease Control as well as federal, state and local agencies regarding the spread of the virus. Over the last week, City National Bank has actively taken a number of precautionary measures for the health and safety of our customers, employees and communities. CNB remains committed to providing continued customer service.

City National Bank has activated our preparedness plan and convened a committee of dedicated bank leaders to monitor, guide and lead the bank through our plan to better serve you, our customer.

Here are the steps we’re taking to protect our customers, employees and communities:

In our branches

IN OUR BRANCHES

• Cleaning and disinfecting commonly used areas more often, including branch workstations, countertops, ATMs, kiosks and door handles.

• Mandatory cleaning of desks and workstations within our backroom operations and support areas multiple times per day.


For our employees

FOR OUR EMPLOYEES

• Encouraging our employees to closely monitor their health and well-being as well as members of their immediate family.

• Asking our employees to stay home if they, or someone in their household, are sick.

• Urging our employees to be vigilant about frequent hand washing.

• Educating our employees on best practices recommended by the CDC.


Watch CNB’s video series, City Talks! Business Spotlight: Gil's Framing & Photography.

FOR OUR CUSTOMERS

• Encouraging our customers to follow the CDC’s suggested hygiene practices to reduce the spread of the virus.

• Encouraging customers to access their account 24/7 by using:

o CityNET Online Banking

o CityNET Mobile App with Remote Deposit capability (consumer and business)

o CNB’s vast ATM network with multiple Deposit ATM locations near you

o Business Desktop Remote Deposit Capture

o Business ACH Origination Services

o IVR telephone banking

These channels allow you to make deposits, conveniently withdrawal money, view transactions, check balances, make payments, open accounts and much more.

• Encourage customers to use Apple Pay, Samsung Pay or Google Pay to avoid contact with credit/debit card machines during in store purchases.

• Encourage customers to consider using CNB drive-thru locations near them during this time.


Thank you for being a customer. It is our intent to remain transparent, monitoring the situation closely and evaluate additional measures to support our customers, employees and communities should the need arise.

City National Bank. More than banking, it’s family.

Sincerely,

George Porter, President & CEO
City National Bank

    City National Bank

  •   PO Box 2009,
         Lawton, OK 73502
  •   (866) 385-3444
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