CityNET Update

CityNET Update

We’ve made several changes to improve your online banking experience. Below are just a few of the exciting improvements, but scroll down for more information in our FAQ.

1. The Home page was redesigned to reduce white space, increase the data displayed, and take advantage of natural break points between desktop and smartphone screens. Accounts now appear as individual elements called account tiles

2. The Action Center located under the “Transactions” has a new look and features

3. Online Bill Pay is more tightly integrated, can set up multiple payments at once.

4. Enhanced features such as Quick Transfer, Improved Alerts and Improved Mobile experience

FAQ

Is there any action required to start using the new experience?
- To enjoy these new features, update your CityNET Mobile App July 11th
- CityNET Online Banking will be down from 6am to 10am July 11, 2017

What is a unified experience?
- A unified experience simply means that the look and feel of your online banking is consistent on all of your devices. It is intended to improve your experience by making navigation simple and familiar regardless of device.

What if my app isn’t working?
- Please try updating the app. If this doesn’t work, please delete the app and re-download it.

If you are having trouble updating the CityNET Mobile App, please contact us at 866-385-3444.